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| Category: |
Telecommunications |
| Ad Number: |
3248 |
| Date Posted: |
04/28/2005 |
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7 Years experience in an Inbound/Outbound service agency with operational experience
Solid background in developing, coaching, and mentoring subordinates
Ability to share and implement operational best practices.
Proficient computer knowledge including spreadsheets, databases & word processing.
The ability to analyze & interpret ACD and dialer reports.
Bachelor’s degree required
Roles & Responsibilities
Develop, document and refine standard operating processes for implementation of new client and additional programs for existing clients
Coordinate and serve as the central point of contact for all internal activities and departments associated with launching and testing new client programs
Manage and monitor the daily activities
Develop processes and procedures to manage daily, weekly and monthly client productivity and quality
Provide appropriate guidance to your direct reports
Develop and implement standard operating procedures |
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| Type: |
Full-Time Permanent |
| Seniority: |
Senior Management |
| Job Title: |
Site Director |
| Salary P: |
To Be Determined
Annual |
| Starting Date: |
ASAP |
| Education Required: |
Bachelors |
| Openings: |
1 |
| Advertiser: |
Company |
| Posted By |
|---|
click above for more
info on this user
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| Name: |
Brandi Prock |
| Company: |
TeleDevelopment Services |
| Country: |
United States |
| Email: |
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