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| Category: |
Other Announcements |
| Ad Number: |
3288 |
| Date Posted: |
05/08/2007 |
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Date: JULY 26 - 27, 2007
Time: 8:30am to 5:30pm
Venue: Astoria Plaza, Ortigas, Pasig City
SERVEBEST: A Customer Service Workshop
The program provides practical strategies and techniques resulting in to excellent customer satisfaction. This workshop experience provides extremely useful approaches to help ensure that products and services are produced.
Participants will learn the true meaning of exceptional service, how to project a customer-friendly image, how to handle demanding customers leading to both productivity and profitability.
Statistics show that consumers tell 9 – 12 people when they receive good customer service, yet they tell 20 people when they receive poor customer service. Amazingly, consumers will spend up to 10% more for a product or service if they will receive better quality and service.
These statistics demonstrate the value of providing exceptional customer service... all the time!!
JM Matienzo
Managing Director
ARIVA! Seminar and Convention Organizers
895-8058 / 895-9527 / 890-9651
Call/Text: 0917-3257870
Email: SuccessSeminars@Ariva.com.ph
Website: www.Ariva.com.ph |
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| Price: |
Super Saver Rate: P8,848 - VAT INCLUSIVE / seat (pay on or before June 26, 20
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| Advertiser: |
Owner |
| Posted By |
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click above for more
info on this user
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| Name: |
Joe Mar Matienzo |
| Company: |
ARIVA! Seminar & Convention Organizers |
| Address: |
Makati City, Philippines |
| Postal Code: |
1203 |
| Province > City: |
Manila Metropolitan Area > Makati |
| Country: |
Philippines |
| Phone: |
895-8058 / 895-9527 / 890-9651 Please quote ph Adpost when calling |
| Email: |
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| Website: |
http://www.ariva.com.ph |
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